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Lucy Neiland and Alma Berliner from the Ipsos Ethnography Centre of Excellence will run a masterclass.
Inclusive Service Design
Ruby Steel from Smart Design + Jessica Ryan-Ndegwa talk to us about inclusive design projects and how to design for disabled people.
Health + Service Design
Tim Daines, from Cambridge Consultants, will teach us how to use a new tool to plan the flow of data around your service.